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  • Writer's pictureMalini

Building Cross-Functional Teams

As we discussed in our last article, an integral aspect of team science is creating and adopting cross-functional teams.


Cross-functional teams bring together workers from different departments and backgrounds around shared outcomes. At Milan Global, we experience immense benefit from creating a cross-functional ecosystem, including

  • more comprehensive approaches to problem-solving as different perspectives and ideas are brought to the table.

  • greater creativity and innovation resulting from diversity of thought.

  • people collaborating and learning new perspectives and skills through projects they would not have been involved in otherwise.

  • understanding and respect between the departments, as people recognise the value each member is bringing.

  • reduced conflict and improved communication through this understanding.


To build effective cross-functional teams, it is key that

  • they are carefully constructed in order to ensure that each member is bringing something valuable to the group.

  • they are managed carefully in order to ensure that everyone is on the same page and that tasks are being completed in a timely manner.


If you are creating a cross-functional team, here are concrete steps you can take:

  1. Define the goals and objectives of the team - we like to shape them as “taskforces” centered around quarterly and/or yearly key results. This ensures everyone is on the same page and working towards clear end goals.

  2. Identify the skills each team member needs to bring to the table and select individuals who are qualified to fill those roles.

  3. Provide the right resources and support to ensure the team is successful.


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